Dreams Natura Resort & Spa – A Favorite for Families in Cancun
About the Hotel
Rooms & Suites
Dreams Natura Resort & Spa offers 553 air-conditioned suites with private balconies or terraces. Options include Junior Suites with tropical, partial ocean, or ocean views, and Swim Out Suites with direct pool access. Preferred Club suites add upgraded amenities like Nespresso machines, bathrobes, and access to an exclusive lounge. All rooms include smart TVs, minibars refreshed daily, and free Wi-Fi.
Dining Options
The resort features nine restaurants, including Bordeaux (French cuisine), Himitsu (Pan-Asian), and Oceana (seafood). Barefoot Grill serves poolside snacks, while Coco Café offers coffee and ice cream. Six bars include swim-up options and Rendezvous lobby bar with ocean views. Breakfast buffets and 24-hour room service are available.
Activities & Amenities
Guests can use the water park with a 241-ft slide, lazy river, and splash pool for kids. The Explorer's Club supervises children aged 3-12, while teens access the Core Zone. Other activities include Rollglider aerial rides, tennis, and free non-motorized water sports. The Dreams Spa by Pevonia has hydrotherapy circuits and treatments inspired by cenotes.
Location & Access
Located in Riviera Maya, the resort faces a white-sand beach on the Caribbean Sea. Cancun International Airport is a 20-minute drive. Nearby attractions include the Pyramids of Tulum (45 minutes by car) and snorkeling at Bahia Petempich (4.5 km away). Car rentals are available onsite.
Services & Events
Concierge service assists with tours, golf bookings (discounted fees apply), and private dining setups. Wedding packages include coordinators, spa treatments, and venue options like beachfront ceremonies. Business facilities span 12,208 sq ft, divisible into four sections. Preferred Club guests receive priority check-in and access to an adults-only pool.
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Snorkelling
- Tennis court
- Billiard tables
- Table tennis
- Yoga class
- Sports trainer
- Aerobics
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Heated swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Live entertainment
- Night club
- Sun terrace
- Garden area
- BBQ facilities
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock